Ootry
Ootry

Terms of Use

Ootry

Effective date: 27 August 2026

Output generated by the Application is a visual simulation. It does not establish the size, fit or actual appearance of any garment and is not a substitute for the information published by the seller.

1. Parties and subject matter

These Terms of Use (“Terms”) govern the use of the Ootry mobile application (“the Application”), operated by Ailancer, established in the Republic of Türkiye (“the Provider”), by the person who downloads or uses it (“the User”). By downloading or using the Application, the User accepts these Terms. A person who does not accept these Terms must not use the Application.

“the Store” means the App Store or Google Play, according to the store from which the User obtained the Application. Where the Application was obtained from the App Store, the Apple Licensed Application End User License Agreement applies in addition to these Terms; where it was obtained from Google Play, the Google Play Terms of Service apply in addition to these Terms. In the event of conflict, the agreement of the applicable Store prevails to the extent of the inconsistency.

2. Definitions

  • Try-on — the operation by which the Application generates an image depicting a garment on a photograph supplied by the User.
  • Retouch — the operation by which the Application alters the setting of an item of Output by means of a preset selected by the User.
  • Output — any image generated by the Application at the User's request.
  • User Content — any image or information uploaded to the Application by the User.
  • Credit — the unit of account consumed by a Try-on or a Retouch.
  • Subscription — an auto-renewing purchase which allocates Credits for each billing period.

3. Licence

The Provider grants the User a personal, non-exclusive, non-transferable and revocable licence to use the Application on devices owned or controlled by the User, on the terms permitted by the terms of service of the Store. The User may not copy, modify, adapt, decompile, reverse-engineer, resell, sublicense or redistribute the Application or any part of it.

4. Age requirement

Use of the Application requires the User to be at least 13 years of age. Where the law of the User's place of residence prescribes a higher minimum age for consent to the processing of personal data, that age applies, failing which the consent of a parent or legal guardian is required.

5. User Content

5.1 User Content and Output remain the property of the User. The Provider asserts no ownership over them and does not use them for promotional purposes.

5.2 The User grants the Provider a limited, non-exclusive, royalty-free licence to store, transmit and process User Content and Output solely for the purpose of performing the functions requested by the User, namely generating a Try-on, applying a Retouch, determining the attributes of a garment, conducting a product search, and maintaining the User's library across the User's devices. This licence is not sublicensable except to the processors identified in the Privacy Policy and terminates upon deletion of the relevant content.

5.3 The User warrants that they hold the rights necessary to upload each item of User Content and that, where a further identifiable person appears in it, that person has consented.

6. Prohibited content and conduct

6.1 The User must not upload:

  • an image of another person without that person's consent, or an image of a child;
  • nudity, sexual content, or an image intended to sexualise any person;
  • content that is unlawful, that incites hatred or harassment, or that infringes the intellectual property rights of a third party;
  • content whose purpose is to create a misleading depiction of an identifiable person.

6.2 The User must not circumvent or attempt to circumvent purchase verification or the Credit system, submit requests by automated means, resell access to the generation functions, or use the Application in a manner that impairs its availability for others. The Application applies rate limits.

6.3 The Provider may refuse or terminate an operation which appears to contravene this Section. The providers referred to in Section 5.2 apply their own content filters independently, and a request may be declined on that basis.

7. Nature of the Output

7.1 Output is generated by an artificial intelligence system and constitutes a visual simulation. It is not a photograph, a measurement or a fitting.

7.2 Output does not establish the User's size and does not warrant that a garment will fit. Colour, fabric, pattern placement, length and drape may differ from those of the actual article. Output is not reproducible; identical inputs may yield different results.

7.3 The User is to consult the seller's own images, size chart and returns policy before entering into a purchase. The Provider is not responsible for a purchase decision taken on the basis of Output.

7.4 The Application provides no function intended to alter the physical appearance of the person depicted. A Retouch alters the setting surrounding the person and does not modify the face, body or posture.

8. Credits

8.1 A Try-on and a Retouch consume Credits. The number of Credits required is displayed in the Application before the operation is confirmed.

8.2 A Credit is consumed only upon production of Output. Where an operation fails for technical reasons, the Credit is restored to the balance automatically.

8.3 Credits have no monetary value. They may not be exchanged for money, transferred to another account or resold.

8.4 Credits are attached to the installation and, following sign-in, to the account. Deletion of the account extinguishes any remaining balance without refund.

8.5 The Provider may alter the number of Credits required for an operation. The figure displayed at the moment of confirmation governs that operation.

9. Subscriptions and Credit packs

9.1 The Application is free to install. Paid plans are auto-renewing Subscriptions which allocate Credits for each billing period. A User holding an active Subscription may additionally purchase a Credit pack; a pack is a single purchase and does not renew.

9.2 The designation of each plan, the Credits it allocates, its duration and its price in the User's currency are displayed in the Application prior to purchase. Payment is charged to the account held by the User with the Store upon confirmation of purchase.

9.3 A Subscription renews automatically unless cancelled at least twenty-four hours before the end of the current period. The account held with the Store is charged for renewal within twenty-four hours preceding the end of that period. A Subscription may be managed or cancelled at any time: on iOS under Settings → Apple ID → Subscriptions, and on Android under Play Store → Payments and subscriptions → Subscriptions. Cancellation takes effect at the end of the period already paid for.

9.4 Purchases are processed by the Store and not by the Provider. Refunds are accordingly governed by the policy of the Store and are to be requested from it: from Apple at reportaproblem.apple.com, and from Google at play.google.com. The Provider is not able to issue refunds directly.

9.5 Upon expiry of a Subscription, User Content and Output are retained and Credits already allocated remain available. The allocation of further Credits and the ability to purchase Credit packs cease.

9.6 Purchases may be restored by means of the Restore purchases function while signed in to the Store account by which the purchase was made.

10. Product search and third-party sellers

10.1 The product search function returns visually similar articles identified by a third-party search service. A result constitutes a visual resemblance and not a confirmation of identity. The Provider does not verify the sellers displayed and exercises no control over their prices, stock, descriptions or delivery.

10.2 Links to sellers may be routed through an affiliate network, in consequence of which the Provider may receive a commission on a resulting transaction. This does not affect the price paid by the User and does not determine the composition or ordering of results.

10.3 Any purchase made from a seller constitutes a contract between the User and that seller. Complaints, returns and warranty claims are to be directed to the seller.

11. Provision of the service and amendment

The Provider may release updates which add, alter or remove functionality. The generation and search functions depend upon third-party providers and may be unavailable or degraded for reasons beyond the Provider's control. The Provider may discontinue the Application or any function; where a paid function is permanently withdrawn, notice is given in the release notes and any Subscription affected is settled equitably. These Terms may be amended, and the amended version is published on this page bearing a new effective date.

12. Suspension and termination

The User may terminate at any time by deleting their data or account within the Application and by cancelling any Subscription through the Store. The Provider may suspend or terminate access in the event of a material breach of these Terms, in particular Section 6. Deletion of an account is irreversible and remaining Credits are forfeited without refund.

13. Disclaimer of warranties

To the fullest extent permitted by law, the Application is provided “as is” and without warranty of any kind, whether express or implied, including as to merchantability, fitness for a particular purpose or uninterrupted availability. The Application is a visualisation tool and does not constitute a fitting service, an authority on sizing, a retailer, or advice of any nature.

14. Limitation of liability

To the fullest extent permitted by law, the Provider is not liable for indirect or consequential loss, nor for loss arising from a purchase made in reliance on Output, from a third-party seller or the goods supplied by it, or from an operation which failed, was delayed or was declined by a provider's content filter. Nothing in these Terms excludes or limits liability which may not lawfully be excluded or limited, and the User's mandatory statutory rights as a consumer are unaffected.

15. Governing law and jurisdiction

These Terms are governed by the laws of the Republic of Türkiye, without prejudice to the mandatory consumer protection provisions of the User's country of residence. Where the User is a consumer, proceedings may be brought before the consumer arbitration committee or the consumer court having jurisdiction at the User's place of residence, in accordance with mandatory law.

16. Notices

Ailancer — dev@ailancer.com